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    Refund & Cancellation Policy

    Jet X aims to be fair and transparent with all booking cancellations.

    48+ hours before session

    Full refund. No questions asked.

    Under 48 hours

    No refund. You may request a reschedule at Jet X's discretion.

    Weather or safety cancellation by Jet X

    Full refund or free reschedule - your choice. We never run sessions in unsafe conditions.

    No-show

    No refund.

    Removed for non-compliance

    No refund. All participants must follow safety briefings and staff instructions.

    Refunds are processed to the original payment method within 5-10 business days.

    All payments are securely processed via Stripe. Jet X is operated by Groundwork Group AU Pty Ltd (ABN 47 687 468 971).

    Questions? Contact admin@jetxracing.org

    Season Purse (Season One) — How It Works

    Last updated: February 2026

    1. Definitions

    • "Season Purse" — the prize pool available to the winner of the Jet X Season One Qualifying Season.
    • "Season Period" — the Qualifying Season dates: 1 March 2026 to 30 June 2026 inclusive.
    • "Qualifying Run" — a run designated as Qualifying (Ranked), purchased and completed during the Season Period in accordance with the Season Rules.
    • "Ranked Lap" — a single lap within a Qualifying Run that is timed, verified by the Jet X timing system, and recorded in the Jet X platform.
    • "Leaderboard" — the official Jet X ranking of Pilots by their fastest Ranked Lap time.
    • "Pilot" — any individual who has purchased and completed at least one Qualifying Run.
    • "Eligible Participant" — a Pilot who meets all eligibility requirements set out in Section 3 below.
    • "Verified Time" — a Ranked Lap time that has been electronically recorded by the Jet X timing system, matched to the correct Pilot and session, and confirmed as a clean run (course and safety compliance).
    • "Disqualification" — the removal of a Pilot's eligibility for the Season Purse under the grounds described in Section 5.

    2. Funding and Calculation

    The Season Purse for Season One is up to AUD $100,000. This is a cap, not a guarantee. The final purse amount is determined by the total number of Qualifying Run entries received during the Season Period and may be less than $100,000 if entry volume does not reach the required threshold.

    Jet X may, at its sole discretion, contribute additional funds to increase the purse beyond what entry revenue alone would support.

    The final Season Purse amount will be announced at the conclusion of the Season Period, after all eligible Qualifying Runs (including weather-rescheduled runs per Rule 1) have been completed.

    3. Eligibility

    To be eligible for the Season Purse, a Pilot must:

    • Complete at least one Qualifying (Ranked) Run during the Season Period.
    • Hold a valid booking and have completed payment for the Qualifying Run(s).
    • Comply with all safety briefing instructions, the Jet X waiver, and the Season Rules.
    • Have at least one Verified Time recorded in the Jet X timing system. Manual-only or self-reported times do not qualify.
    • Not have been Disqualified for any reason under Section 5.

    4. Winner Selection

    The winner of the Season Purse is the Eligible Participant with the single fastest Verified Time on the official Leaderboard at the close of the Season Period (including any rescheduled Qualifying Runs).

    Tie-breaker rules:

    1. The tie is broken by the next-fastest Verified Time (second-best lap), then third-best, and so on.
    2. If still tied after all Verified Times are compared, the Pilot who recorded their fastest Verified Time earliest (by timestamp) is the winner.
    3. If still tied, Jet X may arrange a controlled tie-break session at its discretion.

    5. Disqualification and Integrity

    A Pilot may be Disqualified from the Season Purse for any of the following:

    • Cheating or attempting to manipulate timing systems.
    • Unsafe behaviour on or off the water during a session.
    • Breach of the Jet X Season Rules or these terms.
    • Unsportsmanlike conduct.
    • Falsifying identity or impersonating another participant.
    • Tampering with equipment, vessels, or safety apparatus.
    • Failing to follow Race Control or marshal instructions.
    • Intoxication or suspected impairment during a session.
    • Repeated rule breaches after warnings.

    If a Pilot is Disqualified, the Season Purse passes to the next fastest Eligible Participant. Disqualification decisions are made by Jet X operations and are final.

    6. Payment

    The Season Purse will be paid within 30 days of the season end date and completion of all verification checks.

    To receive payment, the winner must:

    • Provide valid government-issued photo identification.
    • Provide Australian bank account details for electronic transfer.
    • Complete any required payment forms or declarations.

    Taxes: The winner is solely responsible for any tax obligations arising from receipt of the Season Purse. Jet X may withhold amounts if required by Australian tax law.

    7. Force Majeure and Operational Events

    Weather, safety concerns, regulatory requirements, or equipment failures may cause sessions to be postponed or rescheduled. If the Season Period is materially shortened or cancelled due to events beyond Jet X's reasonable control:

    • If 50% or more of the Season Period has been completed with at least 20 Qualifying Runs recorded, the Season Purse will be awarded based on the Leaderboard at the time of cancellation, with the purse amount adjusted pro-rata based on actual entries received.
    • If fewer than 50% of the Season Period has been completed, Jet X may, at its sole discretion, either award a reduced purse based on actual entries or refund Qualifying Run fees to affected Pilots.

    Any decision under this clause will be communicated to all registered Pilots within 14 days.

    8. Marketing and Publicity

    By entering a Qualifying Run, the winner agrees that Jet X may use their name, likeness, race footage, and Verified Time for reasonable promotional purposes related to Jet X and the Season Purse, including social media, website, and marketing materials. Jet X will seek the winner's cooperation for any substantial promotional activities.

    9. General

    • Jet X reserves the right to amend these Season Purse terms with 30 days' written notice to registered Pilots. No amendment will retroactively affect a Pilot's eligibility based on runs already completed.
    • These terms are governed by the laws of Western Australia.
    • For questions about the Season Purse, contact admin@jetxracing.org.

    Jet X is operated by Groundwork Group AU Pty Ltd (ABN 47 687 468 971), Perth, Western Australia.